FAQ's

Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times usually range from 5–12 business days depending on your location.

Do you offer free shipping?

Yes! We offer free shipping on qualifying orders.

How can I track my order?

Once your order ships, you’ll receive a tracking number by email so you can follow your package in real time.

What if my item arrives damaged?

If your order arrives damaged or defective, contact us within 7 days of delivery and we’ll make it right.

Can I return my order?

Yes. We accept returns within 30 days of delivery on unused items in original packaging.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

How do I contact support?

You can reach our support team anytime through our Contact page or by email.

Are your products cruelty-free?

Many of our beauty products are cruelty-free. Product details can be found on each product page.

Can I change or cancel my order?

Orders can only be changed or canceled within a short period after being placed. Contact us as soon as possible.

Do you restock sold out items?

Yes! Popular products are frequently restocked, so check back often.